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Refunds and Returns

We understand that you need to try the pieces on to make sure they are the perfect fit ( and knickers please always try on with the liner provided or over your own knickers). 

In case you are not totally in love with your pieces or they are not a perfect fit, you may send them back to us within 30 days of your order and ask for either a full refund or exchange for a different size.

Please include a note with the order number and the items you are returning or exchanging

As soon as we receive your returned package, we will process your refund or send you the new size you requested - the return process will be completed with 1 week.

If you have any questions, you can always email us on:


All EU orders can be returned to:

Troo/Nicola Fitzgerald
Wessenbergstrasse 22
78462 Konstanz


All other countries orders, please send your new pieces to the following address:

Nicola Fitzgerald
Habüelstrasse 16
8704 Herrliberg

Please shop responsibly.


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